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Privacy Policy

Last updated: May 20, 2024

1. Introduction

CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com (the "Site") or participate in our tournaments and events.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or participate in our services.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for tournaments or events
  • Fill out contact forms
  • Subscribe to newsletters
  • Participate in surveys or feedback requests

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Username or gamer tag
  • Payment information (processed through secure third-party payment processors)
  • Date of birth (for age verification purposes)
  • Social media handles

Automatically Collected Data

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages of our Site that you visit
  • Time spent on those pages
  • Information about how you use our Site

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Site and services
  • Process tournament registrations and manage competitions
  • Communicate with you about tournaments, events, and other CS Gaming Hub activities
  • Send you technical notices, updates, security alerts, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Understand how our users interact with our Site to improve user experience
  • Develop new products, services, features, and functionality
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Process your financial transactions for tournament entries and prize distributions
  • Send you marketing and promotional communications (with your consent)

4. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information with your consent or at your direction.
  • Tournament Operations: We may share limited information with tournament partners, sponsors, and broadcasters for operational purposes.

5. Cookie Policy

What Are Cookies

Cookies are small data files placed on your device when you visit a website. We use cookies, web beacons, tracking pixels, and other tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly.
  • Preference Cookies: Allow the website to remember choices you make.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Track visitors across websites to display relevant advertisements.

Your Cookie Choices

Most web browsers are set to accept cookies by default. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct inaccurate information about you.
  • Erasure: You have the right to request that we delete your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You have the right to request that we transfer your information to another organization or directly to you.
  • Objection: You have the right to object to processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

CS Gaming Hub
Studio 69j
Yvonne Island
Josephhaven, KA9 2RN
Email: privacy@csgaminghub.com
Phone: +447931965937

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Registered Company: 80986542

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Contact Us

Studio 69j
Yvonne Island
Josephhaven, KA9 2RN

Phone: +447931965937

Email: info@csgaminghub.com

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